![]() ![]() The cut off time for cancelling or rearranging your appointment is 12 noon the day before your appointment. Choose a new date and time that suits you.In the Appointment summary on your Order tracker timeline, select Change Appointment (If you cannot see this, then you will need to contact us to reschedule the appointment).Select View Order Progress on the main dashboard page.You can reschedule your engineer appointment in a few simple steps in My Account. Head over to engineer charges for more information.Ĭancelling or rescheduling your appointment Your appointment may be chargeable depending on the type of fault you have. See how Covid 19 may affect your engineer appointment - More information.įor more information about your appointment, take a look at our FAQs. Any charges will be present on either one of your next 2 bills.If this is the case, a missed appointment charge of £40 will be issued ![]() Someone who is over the age of 18 must be present for the duration of the engineering visit, or else the engineer will not be able to complete work.If you cancel or reschedule after 12 noon the day before your appointment (or Saturday for a Monday booking) there will be a late booking charge of £40.If you need to cancel or reschedule the appointment, you'll need to contact us no later than 12 noon the day before the appointment (or Saturday for a Monday appointment).Missed appointments will be charged at £40.For more information, please see our list of engineer charges We won't charge you if the fault is caused by TalkTalk equipment, unless the fault was caused by you damaging or misusing the equipment. We'll charge you if our engineer was unable to find a fault with your service during your visit, or the fault was found to be related to a condition inside your premises.The maximum potential TalkTalk engineer charge will be £50 (including VAT) for the visit.Here's what to expect from your TalkTalk engineer visit, including charges: ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |